Shipping Store Policy

**SHIPPING STORE POLICY** explains everything you need to know about order processing, fulfillment, shipping timelines, tracking, and delivery expectations at So Exotic Hair Co. We are committed to providing a smooth shopping experience and ensuring every customer understands how their order moves through our fulfillment process. By placing an order, customers agree to the terms outlined in our **SHIPPING STORE POLICY**, including processing times, shipping windows, tracking updates, and delivery expectations.

All orders go through an initial processing stage before shipment. Order processing includes payment verification, order confirmation, and fulfillment preparation to ensure accurate and efficient service. Processing typically takes **1–3 business days**, depending on order volume and verification requirements. Please note that processing time is separate from shipping transit times selected during checkout.

Shipping durations may vary depending on the type of product ordered. Ready to ship products are fulfilled faster, while non custom and custom orders may require additional fulfillment time before shipment. Customers should carefully review the product description to understand the estimated shipping duration for their selected item. The shipping method chosen at checkout does not speed up order processing or fulfillment but only affects delivery speed after dispatch.

Our **SHIPPING STORE POLICY** also covers order tracking, shipment updates, and delivery expectations. After placing your order, you will receive an order confirmation email with important purchase details. Once your package has shipped, a shipping confirmation email with tracking information will be provided to help you monitor your shipment in real time. Please allow time for tracking information to update with the shipping carrier.

While we work hard to ensure timely delivery, shipping delays may occasionally happen due to weather conditions, high order volumes, holidays, or carrier related issues outside our control. Customers are encouraged to review tracking updates regularly and contact the carrier directly for delivery concerns.

At So Exotic Hair Co, **SHIPPING STORE POLICY** is designed to create transparency and help customers shop confidently. Please review our shipping information carefully before placing an order, and contact us if you need further assistance regarding fulfillment or delivery expectations.